Fantastic blog from Chris Fabian at UNICEF Innovation – Girls from Liberia developing a text based (U-Report) service, linking peers and responding to the Ebola crisis.
Last Friday a group of six girls from Westpoint, a poor neighborhood in Monrovia – helped our team design a U-report – a system that uses basic SMS (text messages) to ask questions of and provide information to kids through basic mobile phones. U-report has more than 270,000 users in Uganda, 70,000 in Nigeria, and 50,000 kids who get counseling on HIV through text messages in Zambia.
We sat with mobile phones, scratch-off cards for calling credit, post-it notes, markers, and the accoutrements of the design world and they built a version of U-report that they wanted to use.
We gave them a set of sample questions – like “what information source do you most trust for your news on Ebola.” Quick, final, and conclusive rejection: “those questions are boring.”“we wouldn’t write them that…
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